Receptionist/Administrative Assistant

Location: Byhalia, MS
Position Overview:
Are you a dynamic and organized, patient individual with excellent communication skills? If so, we
have the perfect opportunity for you! Guardian Insurance is seeking a warm, welcoming individual
for our fast-paced agency. Our company specifically thrives on our ability to create a family-like
atmosphere for our customers and fellow coworkers. As the first point of contact for clients and
visitors, you will play a crucial role in continuing this nature that defines our company culture.
Responsibilities:
1. Front Desk Management:
    • Greet clients and visitors in a warm and friendly manner.
    • Answer and direct incoming phone calls promptly and professionally.
    • Manage the reception area, ensuring it is neat and organized.
2. Customer Service:
    • Assist clients with basic policy-related questions.
    • Assist with tasks such as data entry such as notes, filing, and document
        preparation.
    • Light servicing of policies such as taking payments, adding vehicles, adding or
        removing drivers.
3. Collaboration:
    • Work closely with other team members to ensure smooth office operations.
    • Communicate effectively with agents and other staff members.
4. Qualifications:
    • High school diploma or equivalent; college degree is a plus.
    • Proven experience in a customer service or receptionist role.
    • Excellent verbal and written communication skills.
    • Ability to multitask and prioritize in a fast-paced environment.
    • Detail-oriented with strong organizational skills.
5. Benefits:
    • Health insurance
    • Professional development opportunities
    • Positive and collaborative work environment

How to Apply: If you are ready to take on this exciting opportunity and contribute to the success of
our insurance agency, please submit your resume and a cover letter detailing your relevant
experience to khines@guardianinsurance.org.